Policies

Damages and issues
Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

If your item arrived and the garment was damaged, you can contact us at info@puresidityboutique.com with proof in order to start a claim within 24 hours. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return, will not be accepted, and you will not receive a refund. 


Exchanges
If your items came and they did not fit, you have 2 days to reach out in order to exchange your order. Contact us at info@puresidityboutique.com. 


Refunds
We do not offer refunds. 

Pure Sidity Boutique ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the information you provide to us through EMS/SMS text communications.

1. Information We Collect

When you opt-in to receive Email and/or SMS text messages from us, we may collect the following information:

  • Phone Number: The mobile phone number you use to subscribe to our SMS text services.
  • Message Data: Any information contained in your SMS text messages, including but not limited to your responses to our messages and any other information you choose to provide.

2. How We Use Your Information

We may use the information we collect from you for the following purposes:

  • Communication: To send you information and updates regarding our services, promotions, and other relevant content.
  • Customer Service: To respond to your inquiries, requests, and feedback.
  • Marketing: To provide you with targeted marketing and promotional offers.
  • Compliance: To comply with legal obligations and protect our legal rights.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our SMS text services, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

5. Your Choices

You can opt-out of receiving SMS text messages from us at any time by following the unsubscribe instructions provided in each message or by contacting us directly at [contact information]. Please note that even if you opt-out of receiving SMS text messages, we may still contact you for transactional or informational purposes.

6. Children's Privacy

Our SMS text services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Info@Puresidityboutique.com

By using our EMS/SMS text services, you consent to our Privacy Policy.